CRM open source refers to customer relationship management (CRM) software that is freely available and can be modified by users. Unlike proprietary CRM systems, open source CRM solutions grant access to the source code, enabling users to customize and extend the software to suit their specific business needs.
Open source CRM systems offer several benefits, including cost-effectiveness, flexibility, and community support. They are typically less expensive than proprietary systems, as there are no licensing fees involved. Additionally, open source CRM systems can be tailored to meet the unique requirements of any organization, as users have the freedom to modify the source code. Furthermore, open source CRM systems benefit from a large community of developers and users who provide support and contribute to the ongoing development of the software.