Artificial intelligence (AI) and customer relationship management (CRM) are two powerful technologies that can help businesses improve their customer service, sales, and marketing efforts. AI can be used to automate tasks, provide insights into customer data, and personalize the customer experience. CRM systems help businesses manage their customer interactions and track their progress. When used together, AI and CRM can create a powerful synergy that can help businesses achieve their goals.
Some of the benefits of using AI and CRM together include: