A freemium CRM is a customer relationship management (CRM) software that offers a basic level of service for free, with the option to upgrade to a paid plan for more features and functionality. Freemium CRMs are a popular choice for small businesses and startups that have a limited budget but still need a robust CRM system to manage their customer interactions.
The best freemium CRMs offer a wide range of features, including contact management, lead tracking, sales tracking, and customer support. They also typically integrate with other business applications, such as email marketing and accounting software. Freemium CRMs can help businesses to improve their customer relationships, increase their sales, and streamline their operations.