An example of CRM is a software application that helps businesses manage their customer relationships. CRM systems can track customer interactions, such as phone calls, emails, and website visits. They can also store customer data, such as contact information, purchase history, and preferences. This information can be used to improve customer service, marketing, and sales.
CRM systems are important for businesses of all sizes. They can help businesses improve their customer satisfaction, increase their sales, and reduce their costs.